all organisaions; multiple branch offices or single site
OfficeServ 12 has been designed to provide the full range of advanced
communications features for smaller sites. Customers can choose
wired or wireless connectivity for business voice and data applications.
The system is also ideal for mass deployment at smaller branch
offices of larger multi-site organisations, or for service providers
seeking to deploy cost effective managed voice solutions. As part
of the OfficeServ range, the OfficeServ 12 delivers an impressive
range of features and offers users capabilities usually only available
for larger sites.
and Reliability The OfficeServ 12 allows your business to run
smoother and more efficiently with easy to use features such as
holding conference calls with colleagues, customers or suppliers
at any time, or providing users with built in caller ID at every
handset allowing them to know who is calling before they answer
the call. Mobile workers can benefit from the comprehensive follow
me functionality allowing them to stay in contact with customers
wherever they are. In addition, the OfficeServ 12 provides the
same range of ergonomic handsets available with other OfficeServ
systems so you can customise the solution to each user 's precise
12 offers the choice of a wireless environment.Allowing up to
8 devices to connect either voice or data solutions within its
own wireless LAN. Providing a convenient method of accessing the
Internet, sending e-mail or making telephone calls while moving
around the office. In summary, allowing users to break free from
the restrictions of wired communications.
out with IP telephony
larger organisations looking at deploying communication solutions
in smaller branch offices, the OfficeServ 12 can connect to larger
OfficeServ family members allowing businesses to vastly reduce
communication costs by passing voice and fax calls over your data
network - utilising spare bandwidth on existing data links.
OfficeServ IP solutions can offer much more than purely cost benefits.
Utilising the Samsung SPnet functionality, remote branch offices
can seamlessly connect to other OfficeServ systems within the
IP network. With the ability to easily connect individuals and
locations to the OfficeServ through any data connection, the OfficeServ
12 makes home, branch and multi-site working a simple reality.
is a key feature of the OfficeServ range; with a simple modular
architecture, OfficeServ 12 provides the user with a choice of
connectivity. Three simple questions will help you decide what
options will suit your business needs.
Will it be ISDN or Analogue exchange lines? 2. Do we need IP telephony
for local users connecting to head office or allowing staff to
Do we want to free up our staff with wireless connectivity to
our voice and data solutions?
Desking - complete connectivity for roaming staff
members of your staff often work from different locations or departments
within your office, then hot desk
of OfficeServ 12's features include...
Basic Rate ISDN
Call Centre software (CMS)
Calling Line Identification (CLI)
Computer Telephony Integration (CTI)
Dial by name
Direct Dialling Inward (DDI)
Directory of names and numbers
Traffic reporting (manual and scheduled)
Trunk to trunk conference/divert/transfer
Door entry facility
Least-cost routing functionality
Number to name translation (CLI and DDI)
Scratch pad dialing
Time of day features
Wireless IP connectivity Digital Extensions 1 + 1 (Add on Module)
Hybrid Extensions 2 Digital or 2 Analogue
Analogue Extensions 5 Analogue
WIP Extensions Maximum of 4
IP Extensions Maximum of 4
Exchange Lines 2 BRI or 4 Analogue
MGI Channels 4
Access Points Maximum of 3
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